Service Guide, Inc. - Precision in Motion

FacilitiesISO 9001:2008 Certified

Cortland Operations… focused on large machining orders up to 70,000 lbs…51 pieces of customized processing equipment...spindles, couplings, chock repair, copper rolls, new parts, mill rolls, scale breaker rolls, caster rolls…complete battery of welding stations including 4-head submerged arc and weld positioners, plus copper welding…separate detail and inspection operation prior to shipment…houses our own machine tool and repair shop…supported by production planning, quoting and estimating, quality control, sales and marketing, engineering and administrative staff…pieces of processing equipment.

Oakes Foundry… ”genesis” of Service Guide, Incorporated…77 years young…fully-integrated foundry/machine operation…autonomous business focused on brass, bronze, and copper alloys-over 100 alloys in all…services a wide range of industries including steel, aluminum, mining, paper valve, food products, grain and sugar processing…7-furnaces, casting operation, machining and grinding operations…full support staff including quality control, quoting and estimating, engineering, sales and administrative staff.

Triangle Machine… principal CNC machining operation for Service Guide, Inc…9 pieces of customized processing equipment...CAD/CAM with Mastercam 10 platform…4-trained programmers…16 pieces of processing equipment including: 3-horizontal boring mills, 2-horizontal lathes, 4-vertical mills and 7 overhead cranes…Dainichi, Fadal, Okuma, and Mazak CNC centers…supports Oakes Foundry as well as providing “surge” machining capacity for the full Service Guide operation…capable of machining virtually any product imaginable…supported by Oakes Foundry staff plus team leaders.

Warren Operations… 283,000 square foot facility focused on chock and bearing reclamation and repair…35 pieces of customized processing equipment…fully integrated bearing operation repair of bearings to fabrication of new bearings…bearing inventory based on customer program requirements…92 years of supervisory experience…climate controlled state-of-the-art testing lab with certification record retrieval system…tracking program for demand history of customer orders…CNC turning machines…chock disassembly, inspection and assembly program….precision measurement process…both Bearing and Chock operations supported by fully-trained technical staff including quoting and estimating, quality control, engineering, production planning, and lab specialists.